We need to make sure you’re eligible
If the following apply to you then you’ll be able to get started right away!
Here’s what our free customer service course includes;
Our new customer service training course will provide you with the key skills and qualifications to get a customer service job.
Here’s what’s covered in the course:
- Know how to deliver customer service
- Know different communication methods
- Know how to provide good customer service in line with organisational procedures
- Know how to effectively deal with customer queries, problems and complaints
Learners will receive a ‘Level 1 Award in Principles of Customer Service’ which will boost a jobseeker’s CV!