Customer Service Plus Course

Due to the recent Coronavirus outbreak we’re only offering our home learning courses. The health of our learners and staff is our top priority and we hope this will help limit both the spread of the virus and the disruption to your learning.

Have a look at our online Customer Service Course instead.

Customer Service is important within a range of industries. It involves meeting customer expectations, having outstanding communication skills and ensuring customers always have the best possible experience. It is a very desirable skill in a range of job roles.

This 5-day Customer Service course boosts your existing customer service skills whilst also providing you with an understanding of marketing and sales.

This course is FREE to anyone who is over the age of 19, as long as you have lived in the EU/UK for the past 3 years!

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Course Modules

  • Understanding the Sales Cycle
  • Communication Skills in Sales
  • Understanding Marketing
  • How to deliver excellent Customer Service
  • Selling Lawfully and Ethically

What will I get when I have completed this course?

A Level 1 Customer Service Qualification

Receive a ‘Level 1 Certificate in Principles in Growing Sales’ to add to your CV!

Transferable Skills

Customer Service is an ideal skill to have in a range of job roles and sectors.

Increased Employability

Gain a range of knowledge and skills that are essential in the world of work.

Am I Eligible?

To be eligible for our courses, you need to:

Be over 19 years old

(Be 19 before 31st August 2019).

Live in EU/UK

(For the last 3 years).

Enrol now!

Fill in the form below and a member of the team will be in touch to book your induction.

(Inductions take place every Monday).

Alternatively, call 0800 433 7042 to speak to one of our adivsers.