We’re running a one week Retail workshop in Wolverhampton starting on 21st January. The course will cover many of the skills that are needed when working in the retail industry.
Throughout the 5 day course, you’ll gain an understanding of the business of retail including what to expect when working in this kind of job. You’ll also learn how to provide excellent customer service and will complete an Equality and Diversity certificate as part of the programme.
In addition, once you have completed the one week course, you will be eligible to complete an important health, safety and security qualification which provides information surrounding health and safety issues in retail. Because you will be working with the public and handing stock and money, it is essential that you can show you understand how to deal with safety and security issues that might arise.
This course starts on 21st January and takes just 5 days to complete. It’s a Level 1 course and you’ll be supported by our dedicated tutors throughout. Even if you have no experience in the sector, this course will guide you through retail processes and so you’ll feel confident when applying to jobs. The programme is designed to allow learners to take their first step towards building a career in retail.
What are the benefits of working in Retail?
Retail is the process of selling goods and services to customers through multiple channels in order to earn a profit. It is a fast-paced industry that is constantly changing and adapting, especially now people are buying online more and more often. It’s a really sociable career option as you’ll be dealing with members of the public on a day to day basis.
Working in retail allows you to develop a variety of skills such as customer service, cash handling, stock management and order processing. All of these are very transferable skills which are useful for all customer facing roles.
Retail is a growing sector for entry-level jobs and there are currently around 2.9 million people employed in retail in the UK. It is an ideal industry if you are looking for a position with flexible hours or weekend work. Plus, there is such a wide variety of people who go into retail such as students, parents, casual and full-time staff.
Top roles associated with the sector
- Sales and Retail Assistants
- Cashiers and Checkout Operators
- Sales Supervisors
- Storage and warehousing opportunities
- Opportunities to move up into managerial and director positions
Even if you don’t want to pursue a long-term career in retail, it can be a great stepping stone for future employment opportunities. Not only does it look good on your CV, but the skills that you’ll develop such as teamwork and customer service will allow you to move up the employment ladder.
Other incentives include employee discounts which can be really handy if you’re working in a retail outlet that corresponds to your interests or hobbies.
In Wolverhampton, there were over 9,800 jobs advertised last year with an average sector annual wage of £16,150.
Would you like to improve your qualifications and secure a job in retail? Call 0800 433 7042 or email [email protected] for more information.