Starting Monday 26th November, our retail training package will give learners in Leeds two industry-recognised qualifications in just 5 days.
The retail industry employs around 2.9m people in the UK. In the Leeds area alone, 31,097 of retails jobs were advertised between 2017-2018. Working in retail gives you transferable skills useful for all customer-facing roles.
Our one-week training package will provide learners with the right skills for the sector. They will learn the business of retail, providing excellent customer service, understanding the selling process and health and safety.
During this workshop, learners will have the opportunity to achieve the following two qualifications:
Level 1 Award in Introduction to Employment in Retail
This qualification will provide you with the basic knowledge and understanding to work in Retail. This qualification will help those who are new to the workplace or returners to work who wish to build their confidence and gain an understanding of the Retail environment. They will cover topics in customer service, the selling process and health and safety.
Level 1 in Diversity and Equality
This qualification will help you understand the differences between equality and diversity. You will explore stereotypes, discrimination and prejudice and learn how diversity benefits society.
Are you eligible?
To apply for this course you need to be over 19 and have lived in the UK or EU for the last three consecutive years (since April 2015).
You either need to be unemployed looking for work and on benefit, or be employment earning less than £15,760. Eligibility will be determined at our Information Advice and Guidance appointment