Fully Accredited

Get a qualification and certificate

Industry Leading

100% online courses. Learn from home.

Rated 'Good'

By Ofsted. Trusted training company.

Get the qualification you need to succeed

Level 2 Certificate in Principles of Customer Service

Level 2 Certificate in Principles of Customer Service

Looking to learn the basic principles of good customer service? This qualification provides the knowledge and skills required by employers to work in a range of different environments in a customer service role. Develop essential knowledge of how to carry out customer service-related tasks, such as how to manage information and support events. Once you have completed the qualification, you can apply your knowledge in various industries and job roles.


Online Learning


Qualifications Included


Weeks of Study


Hours of Learning per Week

This Qualification is Suitable for:

Careers this qualification could lead to

Financial Services Customer Adviser, Resort Representative, Customer Service Assistant & more..

Entry Requirements

No experience or placements are required.
Laptop or Mobile Phone (we strongly advise the use of a laptop or desktop computer when completing essays)


£85.00 / Month
No Credit Checks. This is not finance.

£85 / month

over 6 months



Pay in full and save £££s.

Who We Work With

Meet Our Partners