Fully Accredited

Get a qualification and certificate

Industry Leading

100% online courses. Learn from home.

Rated 'Good'

By Ofsted. Trusted training company.

Get the qualification you need to succeed

Level 2 Certificate in Principles of Customer Service

Level 2 Certificate in Principles of Customer Service

Looking to learn the basic principles of good customer service? This qualification provides the knowledge and skills required by employers to work in a range of different environments in a customer service role. Develop essential knowledge of how to carry out customer service-related tasks, such as how to manage information and support events. Once you have completed the qualification, you can apply your knowledge in various industries and job roles.

100%

Online Learning

1

Qualifications Included

6-8

Weeks of Study

16

Hours of Learning per Week

This Qualification is Suitable for:

Careers this qualification could lead to

Financial Services Customer Adviser, Resort Representative, Customer Service Assistant & more..

Entry Requirements

No experience or placements are required.
Laptop or Mobile Phone (we strongly advise the use of a laptop or desktop computer when completing essays)

PAY MONTHLY

£85.00 / Month
No Credit Checks. This is not finance.

£85 / month

over 6 months

BUY IT NOW

£499.00

Pay in full and save £££s.

Who We Work With

Meet Our Partners