How to become a Pastoral Support Officer

Our career advice page will tell you everything you need to know about becoming a Pastoral Support Officer.

Table of Contents

Job Overview

A Pastoral Support Officer is responsible for providing care to pupils, ensuring their safety and dealing with any problems the pupils may have. This can also involve liaising with other staff members, parents/guardians and professionals.

What qualifications do I need to become a Pastoral Support Officer?

  • For a Level 2 course Pastoral Support Officer, you may need 2 GCSEs at 9-3 (A*-D)
  • For a Level 3 Pastoral Support Officer course, you may need 4 GCSEs at 9-4 (A*-C)
  • For an apprenticeship, you may need 5 GCSEs at 9-3 (A*-C)

Work Hours

37-40 hours a week plus term time.


Income varies from £17,000 to £22,000, depending on experience and whether the role is part-time or full-time.

General Duties

Prepare letters and paperwork when needed Point of contact for parents Following GDPR Following safeguarding protocol Supporting pupils with issues



April to mid-July

The summer term stretches from the end of the Easter break to mid-July.

It includes a half term week long holiday in late May.

This is usually the busiest time, with later students sitting their GCSE’s.

September to December

The academic school year starts in early September, with the term stretching till Christmas.

The winter term is a half term holiday, usually a week long at the end of October.

Most schools have a 2 week end of term holiday stretching over New Year and Christmas.

January to March/April

This is the spring term and stretches from early January to Easter.

Easter usually falls on a different weekend each year, so the end of term two-week break can be either early April or late March.

This term also included a week-long half term break, usually in mid-February.

Work experience for a Pastoral Support Officer

You can gain relevant Pastoral Support Officer work experience through working with children, examples of this are:

  • Community Activities- Such as brownies, scouts, football coach.
  • Volunteering- Helping out at summer camps, day trips and after-school activities.
  • Work Experience Placement- Depending on your education level, you may be able to gain a work experience placement as a classroom assistant.
  • Tutoring/Mentoring- Providing help and/or coaching in a sport or subject.

Please note you may require a DBS check.

Tip: Make sure the experience is with a similar age group as the children you would be working with as a Pastoral Support Officer.

What skills does a Pastoral Support Officer need?

You’ll need a range of skills for a Pastoral Support Officer role. These include:

  • Excellent communication and listening
  • Ability to remain calm
  • Ability to work well under pressure
  • Ability to be able to build relationships
  • Be able to support students with their problems
  • Sensitivity and understanding