School Receptionist Course
Start a fulfilling career as a school receptionist in your community
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Our comprehensive Level 2 School Receptionist online course is designed to equip you with the skills and knowledge needed for school-based roles, including school receptionist and administrator.
This course combines carefully selected modules from our Level 2 Teaching Assistant and Level 2 Business Administrator courses. The tailored combination of units enhances your employability, giving you the best chance of securing a role as a school receptionist.
Entry Requirements
- Level 2 courses are available to people aged 19 or over, which means you'll qualify if you were born on or before 31 August 2005.
- Live in the North East? We'll verify your postcode during the application process.
- Meet residency requirements (we will help you check this).
- Have the right to work in the UK.
- You must be unemployed or earning less than £25,000 per year, whether employed or self-employed.
What you'll be studying
1. Understanding Schools and Colleges as Organisations
This unit aims to prepare the learner for working in a school or college. It covers knowledge and understanding of the school and college organisational structure and function.
2. Understanding Children and Young People’s Development
The aim of this unit is to explore holistic development. The unit will also consider effects on development and the role of the support worker to support the child and young person when concerns are raised about an individual’s development.
3. Understanding Communication and Professional Relationships with Children, Young People and Adults
This unit provides the knowledge and understanding that underpins effective communication and professional relationships with children, young people and adults.
4. Understanding Children and Young People’s Health and Safety
The aim of this unit is to raise an awareness of health and safety through knowledge and understanding of policies and procedures in a learning environment.
5. Safeguarding Children and Young People
This unit provides the knowledge and understanding required for safeguarding children and young people.
6. Understanding Equality, Diversity and Inclusion in Work with Children and Young People
The aim of this unit is to explore equality, diversity and inclusion. The unit will consider legislation, policy and procedure in schools and colleges to protect children and young people in a learning environment from the effects of discrimination.
7. Principles of Providing Administrative Services
On completion of this unit, you will:
Understand the organisation and administration of meetings.
Understand the organisation of travel and accommodation.
Understand how to manage diary systems.
Understand how to use office equipment.
Understand the use of mail services in a business context.
Understand customer service in a business environment.
8. Principles of Business Document Production and Information Management
On completion of this unit, you will:
Understand how to prepare business documents.
Understand the distribution of business documents.
Understand how information is managed in business organisations.
Understand the essential requirements of business documents.
9. Understand Communication in a Business Environment
On completion of this unit, you will:
Understand the requirements of written and verbal business communication.
10. Understand Employer Organisations
On completion of this unit, you will:
Understand organisational structures.
Understand the organisational environment.
11. Understand how to Develop Working Relationships with Colleagues
On completion of this unit, you will:
Understand the principles of effective team working.
Understand how to buddy a colleague.
12. Understand how to Store, Retrieve, and Archive Information
13. Understand Customer Service
On completion of this unit, you will:
Understand customer service delivery.
Understand the relationship between customer service and a brand.
Your learning journey: comprehensive support at every step
We’re committed to your success throughout your learning journey at Think Employment. We provide comprehensive support tailored to your unique needs and aspirations, ensuring you have the guidance and resources to thrive in your new career.
Before you begin:
finding your perfect path
Flexible study options
We understand that life can be busy. We offer part-time and full-time study options to fit your schedule and commitments.
Personalised assessment
To ensure you’re on the right track, you’ll complete a questionnaire and take maths and English assessments. This helps us understand your current skills and identify the best course for you.
One-on-one Success Coach interview
If you’re eligible, you’ll have a personal interview with one of our dedicated Success Coaches. They’ll discuss your experiences, current situation, and future goals, helping to craft a personalised Career Action Plan just for you.
Your personalised
Career Action Plan
Our Success Coaches work with you to create a roadmap for your future:
Short-term goals:
Immediate steps to kickstart your learning journey.
Medium-term goals:
Milestones to achieve during your course.
Long-term aspirations:
Actions to take to attain your ultimate career goals.
This plan is uniquely yours, designed to guide you from where you are now to where you want to be in your new career.
During your course:
ongoing support and guidance
We’re with you every step of the way:
Regular check-ins:
Benefit from mid-course and end-course reviews with your Employment Coach, ensuring you’re on track and addressing any challenges.
After your course:
launching your new career
At Think Employment, your future success is always our priority. From the start, we focus on equipping you with the skills and confidence to thrive in your next role. By completing your course, you’ll be fully prepared to apply your knowledge, embrace new opportunities, and achieve your career aspirations.
Why Choose Think Employment?
Personalised Learning Journey
Experience a tailored curriculum designed to develop practical skills, explore real-world scenarios, and encourage reflective learning—preparing you for real workplace challenges.
Flexible Online Study Options
Study anytime, anywhere, with 24/7 access to our e-learning platform. Balance learning with work or family, progressing at your pace for complete flexibility
Expert Mentorship
Receive expert guidance from experienced adult education professionals who provide personalised feedback and help you bridge the gap between theory and practice.
Comprehensive Careers Guidance
Our career advisors support you with CV writing, interview preparation, and portfolio building, helping you excel in your future job roles.