Qualifications > Level 2 Certificate in Principles of Customer Service

Level 2 Certificate in Understanding Safeguarding and Prevent

The aim of this qualification is to help learners learn more about the Prevent Duty and safeguarding, as well as online safety. Learners will gain knowledge of safeguarding in an environment where they have a duty of care after completing the course.

If you only need this specific qualification and don’t have the time to commit to a full course then this is the option for you!

This qualification is included when you choose to study one of our role specific courses.

This means you could be eligible for Government funding subject to eligibility.

This qualification is suitable for:

Requirements

– No experience or placements are required.
– Laptop or Mobile Phone (please note – we always advise the use of a laptop or desktop computer when completing essays)

Study Duration

– 16 hours of learning per week.
– It would take around 6-8 weeks to complete this qualification.

Courses which include this qualification are:

Pay Monthly

£85 / month

over 6 months

We offer payment plans to help fund your qualification enabling you to spread the cost over 6 monthly instalments.

These involve NO Credit Checks. They are not finance.

Study For Free*

Enrol on a Course

Studying this qualification as part of a package means you can apply for government funding and potentially get this course for FREE.

View the course packages that include this qualification to find out more.

Pay Upfront

£499

Single qualifications are not eligible for Government funding but if you don’t have the time to commit to a full course or only need this specific qualification then this is the option for you!

Frequently Asked Questions

How do I apply for funding for this Qualification?

Government Funding is not available on single qualifications however if you choose to obtain this qualification as part of one of our courses then you’ll be given the option to apply for funding which is subject to eligibility.

How will I be assessed?

All units will be internally assessed using various methods, including written assignments and tasks. This will help us assess your understanding of the topic.

Should I Choose a Course Package or Single Qualification?

If you’re already working in your chosen field but need a specific qualification in order to progress with your career then we recommend you study a single qualification. If you’re looking to gain employment within your chosen field and have little to no experience then we strongly recommend enrolling on one of our role specific courses to give you the tools you’ll need to succeed with your career.

Natasha Sedge
Natasha Sedge
Brilliant Support
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Brilliant support from the team to get you through every step of your qualification. Online portal is very easy to use and learn from too. Very impressed would definitely use them again. Thank you
Obie Lindberg
Obie Lindberg
So Grateful For Their Help
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Have struggled with my maths for many years, but think employment have helped me achieve my qualification, I needed it to get into my nursing degree course. So grateful for their help. I recommend this company very highly.
Donna
Donna
Taught Me to Believe In Myself
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I have completed my teaching assistant level two and my tutor Christi was absolutely amazing, she taught me to believe in myself when I was ready to give up. Amazing support from start to end and have now passed my qualification
Viktor Mester
Viktor Mester
Think Employment Is Incredible
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I had to do English Functional Skill Level 2 exam and I passed first time. The whole team from think employment is incredible from administration, tutors to examiners. Very professional and experienced. Highly recommend to everyone!
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