How to become a School Receptionist

Our career advice page will tell you everything you need to know about becoming a School Receptionist.

Table of Contents

Job Overview

A School Receptionist is responsible for dealing with queries as they come in, via email and phone, and also greeting visitors. School receptionists also report on, and monitor attendance issues.

What qualifications do I need to become a School Receptionist?

  • For a Level 2 School Receptionist course, you may need 2 GCSEs at 9-3 (A*-D)
  • For a Level 3 School Receptionist course, you may need 4 GCSEs at 9-4 (A*-C)
  • For an apprenticeship, you may need 5 GCSEs at 9-3 (A*-C)

Work Hours

36-40 a week subject to term times. Some staff work all year round while some take term holidays with less pay.


Income varies from £15,000 to £23,000, depending on experience and whether the role is part-time or full-time.

General Duties

Signing for deliveries, reporting, answering queries, attending meetings, greeting visitors



April to mid-July

The summer term stretches from the end of the Easter break to mid-July.

It includes a half term week long holiday in late May.

This is usually the busiest time, with later students sitting their GCSE’s.

September to December

The academic school year starts in early September, with the term stretching till Christmas.

The winter term is a half term holiday, usually a week long at the end of October.

Most schools have a 2 week end of term holiday stretching over New Year and Christmas.

January to March/April

This is the spring term and stretches from early January to Easter.

Easter usually falls on a different weekend each year, so the end of term two-week break can be either early April or late March.

This term also included a week-long half term break, usually in mid-February.

Work experience for a School Receptionist

You can gain relevant School Receptionist work experience through working with children, examples of this are:

High school/college- completing work on time, use of Microsoft Office, developing interpersonal skills
Receptionist/administrative work
Volunteering- Helping out at summer camps, day trips and after-school activities. Showing administration skills by keeping a register of pupils.
Customer Service related experience

Please note you may require a DBS check.

What skills does a School Receptionist need?

You’ll need a range of skills for a School Receptionist role. These include:

Excellent communication skills
Excellent organisational skills
Attention to detail
Knowledge of Microsoft Office
Ability to work independently and as part of a small team
Strong customer service skills