Customer Service Course

Accredited By

Skills First

Customer Service is important within a huge range of industries. It involves meeting customer expectations, having outstanding communication skills and ensuring customers always have the best possible experience. It is a very desirable skill in a range of job roles.

This 5-day Customer Service course gives you the skills, knowledge and attitudes you need to boost your employability and help you find work. 

This course is FREE to anyone who is over the age of 19, as long as you have lived in the EU/UK for the past 3 years!

Customer Service Course Modules

  • Principles of Customer Service
  • Delivering efficient and reliable customer service
  • Understand customer needs and expectations
  • Receiving and transferring calls
  • Equality and diversity in the workplace

Course Duration: 40 – 50 hours

Enrol now!

Fill in the form below and a member of the team will be in touch to book your induction.

(Inductions take place every Monday).

Alternatively, call 0800 433 7042 to speak to one of our adivsers.