Hospitality Online Course
Are you looking to enter, or progress within, employment in the hospitality sector? This course can help.
It aims to develop your knowledge and understanding of how to deliver excellent customer service in a range of hospitality roles and how to communicate effectively with staff and customers.
Upon successful completion of this course, you will receive a ‘Level 2 Certificate in Customer Service for Hospitality‘ to add to your CV!
- Communicating with customers in the hospitality sector.
- Effective teamwork skills in hospitality.
- Professional standards and personal development.
- Relevant legislation and regulations relating to customer service in the Hospitality sector.
- Functional Skills Maths and English if required.
Course Duration: 80 hours